Provider FAQ

Yes. We can setup a text or email notification which will direct you to a HIPAA compliant website to review your report.

Yes. We will be able to setup our web-based ordering interface on your computer, mobile device, or tablet.

There are no wait times. Our call center is open 24/7 for all ordering and customer service needs. Our call center is located in Gadsden, AL.

Our goal is to have the report within 2 hours from a STAT and 4 hours for a routine.

Do you have any other questions not answered here? Contact us at (866) 466-2721 or email us at You can also use the form at the bottom of the page.